Every transaction is a conversation, and digital transformation is less about trends and more about answering the right questions. Here is a deeper look beyond the buzzword.

The term implies we can decide to change through tech. It’s actually the opposite. Digital transformation is a practice, and it's never complete.

AI is forcing marketers to work smarter. Learn how to optimize for robots without losing your audience and why small efforts now mean big wins later.

Finding the (middle) ground in the hot air and embracing contradiction to navigate these very exciting - and very stupid - times.

We plan for a future we can’t see. Our real job is to figure out where we are by understanding where we’ve been.

A few pointers to choose focus for your eCommerce with tips to weather the storm, make the most of everything and leverage opportunities.

A few pointers to choose focus for your eCommerce with tips to weather the storm, make the most of everything and leverage opportunities.

Everything changes all time, except for the fact that the best way to understand and motivate customers is to focus on reality.

Tensions hold bridges - and businesses - together. Our meta-editorial issue about contradictions with a catch.

What’s the thing 84% of people have always open in the background while at work? According to a study from McKinsey, their emails.