TL;42*
B2B buyers are diverse, and behave diversely. Billing relationships are complex, as are multi-location operations. These are real challenges. BigCommerce just released real solutions.
BigCommerce's latest release addresses key pain points of B2B commerce, bringing streamlined efficiency and scalability. Yes, big deal.
With tools designed to address these pain points, the latest BigCommerce release is helping businesses turn complexity into opportunity. Here are the main features, and how they can help simplify operations, enhance efficiency, and empower growth. In other words, why you care.
ADVANCED ACCOUNT HIERARCHY: FAMILY FRIENDLY
For manufacturers and distributors, managing complex account structures can be a logistical nightmare. Multiple logins, spreadsheet trackers, and manual permission updates consume valuable time and introduce errors. And global distribution brings its own challenges, with members in each branch requiring different pricing, catalogs, permissions, all of which is guaranteed to multiply as the business expands. It can get messy, and toxic.
BigCommerce’s Advanced Account Hierarchy simplifies the process, allowing businesses to manage all of this easily, consistently, and efficiently, and focus on growing their operations.
The update allows parent companies to oversee subsidiaries while giving each branch the autonomy it needs. This balance of control and independence ensures that each branch can operate efficiently while staying aligned with the parent company’s goals. It’s the best of both worlds. Like a functional family..
- Parent-Child Relationships: Up to five layers of parent-subsidiary accounts for simpler management.
- Granular Permissions: Specific user roles and permissions for more secure account management.
- Shared Shopping Lists: Collaborative purchases for teams, streamlining procurement workflows.
- Self-Service Tools: Buyers track orders, view invoices, and manage accounts independently, reducing administrative overhead.
CPQ SYSTEM: QUOTE UNQUOTE
Time is money. And inefficient quoting processes eat up time. This can lead to frustrated customers, missed opportunities, and ultimately, lost revenue. An average B2B quote process may involve about 14.7 emails, several spreadsheet versions, and at least one existential crisis. Yeah, no, we made that up, but it can’t be too far from the truth. In any case, it can certainly become a time consuming, cumbersome process, and a drain of resources.
With a single-page, mobile-optimized interface, configurable quote views, and built-in account creation, the Configure Price Quote system in this BigCommerce release streamlines the quoting process. B2B merchants can now manage quotes in a fraction of the time. Plus:
- Integrated Shipping & Tax API: Ensure real-time, accurate calculations.
- Auto-Quoting Options: Automate discounts and pricing structures for faster approvals. B2B merchants can set up automated rules for discounts and pricing, speeding up the approval process and getting quotes out the door faster.
- B2B and B2C Support: Manage quoting for both channels seamlessly with a unified quoting experience regardless of whether you're selling to businesses or consumers.
Faster quote approvals and simplified call-in orders mean your team spends less time on admin and more time closing deals, and simplifies the transition to self-service for sales teams and customers.
By reducing the time and effort required to generate and approve quotes, this system helps merchants close deals faster and keep customers happy. A win for sales teams and for clients.
SO WHAT’S THE BIG DEAL ABOUT THE BIGCOMMERCE RELEASE?
- More Efficiency: Less time spent on manual tasks means more time to focus on growth.
- More Accuracy: Real-time calculations and automated processes reduce errors and build trust with customers.
- More Scalability: Whether you’re managing one location or fifty, these tools grow with your business.
These new tools will lead to enhanced productivity, greater customer satisfaction, and ultimately, increased revenue.
These changes are a win for B2B merchants because they simplify the chaos of managing complex organizational structures, making complex innovations easier to implement.
Even easier to implement with the help of a BigCommerce partner expert team of seers, fixers, and workarounders, like for example, us.
TAKE THE SHORTCUT
We partner with BigCommerce because we believe in its ability to deliver flexible, scalable, and cost-effective solutions for merchants. From its robust API capabilities to its support for headless architecture, BigCommerce gives us the tools to build ecommerce solutions that actually work.
- If you’re already on BigCommerce, we can help. Our Optimization Blueprint service identifies quick wins and untapped potential in your current setup.
- If you’re ready to migrate to BigCommerce without migraines, we can help.
Our proven replatforming methodology, curated after almost 20 years in the field, drastically shortens the development cycle through pragmatic delivery, and a smart strategy.
We've guided dozens of businesses through similar transitions, anticipating pitfalls and customizing implementations for specific industry needs.
We'll tell you where it hurts, fix what can be fixed, and work around what can’t.
Take a shortcut. Contact us.
*We like our TL;DRs in 42 words.
